Stay With Us

You can expect a warm and welcoming environment in which you will meet other families who share the same or similar burden. The Central New York Ronald McDonald House is your home away from home while your child is undergoing treatment at Crouse Hospital, Upstate University Hospital, Upstate Golisano Children’s Hospital, Joslin Diabetes Center, and St. Joseph’s Hospital Health Center. You will find almost everything you need to help make your stay by your child’s side just a little bit easier.

Guest families are welcomed to a private bedroom (one per family) following a certified referral from a hospital social worker or doctor’s staff from Crouse Hospital, Upstate University Hospital, Upstate Golisano Children’s Hospital, Joslin Diabetes Center, and St. Joseph’s Hospital Health Center. All rooms come equipped with bed linens and towels.

Arrangements must be made in advance through the social work department at one of the medical facilities served by the House or by a local physician’s office that is on the approved referral list. Your medical representative should call our office at (315) 476-1027 between 9am and 8pm as far in advance of your stay as possible. Check-in time is daily 9am to 8pm, for first-time check-ins and as late as 8:30pm for return check-ins, already familiar with the House.

The referral is not a reservation. Because we must manage our occupancy around the uncertainty of illness and medical treatment, we may experience sudden, unpredictable room shortages. For that reason, you are required to call our office at (315) 476-1027 – 24 hours in advance of your planned arrival time to check that space is still available. At that time your room will be confirmed.

Directions

From the North:

Route 81 South, take exit #18, go 2 blocks straight ahead on Almond St. Left turn onto Adams St. Immediate left turn onto Almond St. (going in the other direction now on Almond St.), go straight ahead 4 blocks to East Genesee St. Right turn onto East Genesee St. Go 4 blocks to the Ronald McDonald House on the left.

From the South:

Route 81 North. Take exit #18 onto Almond St. Go 3 blocks straight ahead, turn right onto East Genesee St. Go 4 blocks to the Ronald McDonald House on the left.

From the East:

Route 690 West, take exit #13 at Townsend St. Take a left onto Townsend St. Go 5 blocks to East Genesee St. Take left onto East Genesee St. Go 4 blocks to the Ronald McDonald House on the left.

From the West:

Route 690 East to Route 81 South, from 81 South take exit #18, go 2 blocks straight ahead on Almond St. Left turn onto Adams St. Immediate left turn onto Almond St. (going in the other direction now on Almond St.), go straight ahead 4 blocks to East Genesee St. Right turn onto East Genesee St. Go 4 blocks to the Ronald McDonald House on the left.